Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
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Bahasa Inggeris ● Format PDF ● Halaman-halaman 288 ● ISBN 9780309585385 ● Penerbit National Academies Press ● Diterbitkan 1994 ● Muat turun 3 kali ● Mata wang EUR ● ID 7147483 ● Salin perlindungan Adobe DRM
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