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Committee to Study the Impact of Information Technology on the Performance of Service Activities & Computer Science and Telecommunications Board
Information Technology in the Service Society [PDF ebook]
A Twenty-First Century Lever

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Capa do Committee to Study the Impact of Information Technology on the Performance of Service Activities & Computer Science and Telecommunications Board: Information Technology in the Service Society (PDF)

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

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Língua Inglês ● Formato PDF ● Páginas 288 ● ISBN 9780309585385 ● Editora National Academies Press ● Publicado 1994 ● Carregável 3 vezes ● Moeda EUR ● ID 7147483 ● Proteção contra cópia Adobe DRM

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