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Andreas Scholer & Bernd Stauss
Beschwerdemanagement Excellence [PDF ebook]
State-of-the-Art und Herausforderungen der Beschwerdemanagement-Praxis in Deutschland

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Sprache Deutsch ● Format PDF ● ISBN 9783663015611 ● Verlag Gabler Verlag ● Erscheinungsjahr 2013 ● herunterladbar 3 mal ● Währung EUR ● ID 6349351 ● Kopierschutz Adobe DRM

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