Hajo Hippner & Klaus D. Wilde 
Grundlagen des CRM [PDF ebook] 
Konzepte und Gestaltung

This book presentshuman ecology economics as a new and more comprehensive interdisciplinary framework for understandingworld conditions and human systems. This book helps economists rethink the bound …

This revised second edition highlights the opportunities for achieving cost savings and environmental improvements to enhance competitiveness in organizations of all sizes, with specific guidance for …

With the increasing awareness that mere economic and production-based explanations do not adequately describe the motivations for governance, researchers have focused on the behavioral side of the fi …

First Published in 1966. Any person who resides in any one of the principal oriental countries is bound to stimulate a western mind to consider the differences between his own and eastern civilizatio …

Restructuring in the Service Industries: Management Reform and Workplace Relations in the UK Service Sector. An examination of the complex process of transformation in work organization, technology a …

An invaluable tool for the researcher in accounting history, this comprehensive database, structured in an accessible way, analyses over 1, 200 articles from four mainstream accounting journals from …

Traditionally, books on business ethics focus on CSR, companies’ relations with their stakeholders, and corporate citizenship. More recently, green credentials and sustainability have been added to t …

Beginning with first principles, then discussing the origin and evolution of the debate over depreciation, capital and income, several related topics are addressed in this volume originally published …

When first published this volume represented the first concise, accessible UK text that explained the very complex changes that could be involved in an inflation accounting system. The new edition of …

Getting strategies and structures right for changing market conditions and successfully matching strategies and structures with each other, are crucial. This volume reviews and develops the extensive …