Volker Bach & Hubert Osterle 
Customer Relationship Management in der Praxis [PDF ebook] 
Erfolgreiche Wege zu kundenzentrierten Losungen

Here you will find more tech savvy, free and low cost ways to promote and market your pet sitting business. Get your copy now! …

The economics of search is a prominent component of economic theory, and it has a richness and elegance that underpins a host of practical applications. In this book Brian and John Mc Call present a …

There has been an increasing demand in GIS for systems that support historical data: time-series data as well as mobility information. From a modelling perspective, there are advantages in integratin …

Originally published in 1990, Urban Markets looks at how the informal sector of the economy should be encouraged to assist in the alleviation of problems of poverty and unemployment. Despite this rhe …

Analytical Instrumentation examines analyzers for detecting pollutants and other hazardous matter, including carbon monoxide, chlorine, fluoride, hydrogen sulfide, mercury, and phosphorous. Also cove …

Mining activities may result in rock mass deterioration and instability that may lead to failure both in underground and open pit mines. Such deterioration represents a safety risk and may result in …

With Africa»s water resources constantly threatened by an increasing population and the resultant rise in water demand, together with the stresses of water use for various activities, desertificatio …

This collection addresses the complexities of water management and the impact of environmental developments such as dams, reservoirs and irrigation schemes on public health.The main focus of the book …

An essential guide to contemporary marketing that demonstrates, via case studies, the move towards marketing techniques that better reflect consumer needs. Brand management and development has tradit …

The Fundamentals of Event Design aims to rethink current approaches to event design and production. The textbook explores the relationship between event design and multiple visitor experiences, as we …