Volker Bach & Hubert Osterle 
Customer Relationship Management in der Praxis [PDF ebook] 
Erfolgreiche Wege zu kundenzentrierten Losungen

Amazon — one of the world»s most valuable companies — is worth more than Walmart, Netflix, Target, Nike and Costco combined. What are the secrets to its success? How can these insights be applied to …

Geoid and its Geophysical Interpretations explains how an accurate geoid can be constructed and used for a variety of applied and theoretical geophysical purposes. The book discusses existing …

The Open Access version of this book, available at www.taylorfrancis.com , has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Being a good board …

Have you ever dreamed of making money while you sleep? Well, the book ‘Earn money while you sleep 8 hours’ is a guide where you will learn step by step how to successfully earn money while you …

In the 1990s Brazil launched a comprehensive economic liberalization program. It lifted its trade barriers, adopted new market-oriented regulations, opened up its capital market and abandoned earlier …

Within the developed world, airlines have responded to the advice of advocates for corporate social and environmental responsibility (CSER) to use the intertwined dimensions of economics, society and …

Program management (Pg M) is fast developing as the essential link between strategy and projects and as a vehicle for organizational change. It offers the means to manage groups of projects with a …

This new text book by Urs Birchler and Monika Butler is an introduction to the study of how information affects economic relations. The authors provide a narrative treatment of the more formal conc …

Insects, diseases, and weeds cause an almost 30% yield loss per annum in agricultural production, resulting in an increased consumption of pesticides by 20% per annum throughout the world. This compr …

New Tools, Old Tasks explores how Integrated Operations (IO) will influence the safety of offshore drilling operations. The book is based on several years of practical experience combined with a …