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Jan Bon & Arjen Jong
IT Service Management basato su ITIL® V3 [PDF ebook]

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Couverture du Jan Bon & Arjen Jong: IT Service Management basato su ITIL® V3 (PDF)

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.

€15.32

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Langue Italien ● Format PDF ● Pages 186 ● ISBN 9789087532857 ● Maison d’édition van Haren Publishing ● Publié 2008 ● Téléchargeable 3 fois ● Devise EUR ● ID 2689179 ● Protection contre la copie Adobe DRM

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