This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.
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语言 意大利 ● 格式 PDF ● 网页 186 ● ISBN 9789087532857 ● 出版者 van Haren Publishing ● 发布时间 2008 ● 下载 3 时 ● 货币 EUR ● ID 2689179 ● 复制保护 Adobe DRM
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