Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front.Exploring the Kano Model, The Customer-Driven Organization: Emplo
Beli ebook ini dan dapatkan 1 lagi GRATIS!
Format PDF ● Halaman 116 ● ISBN 9781482217117 ● Penerbit Taylor and Francis ● Diterbitkan 2017 ● Diunduh 3 kali ● Mata uang EUR ● ID 8521273 ● Perlindungan salinan Adobe DRM
Membutuhkan pembaca ebook yang mampu DRM