Institute of Leadership & Management 
Managing Customer Service [EPUB ebook] 

Ondersteuning

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

€47.60
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Formaat EPUB ● Pagina’s 120 ● ISBN 9781136385124 ● Uitgeverij Taylor and Francis ● Gepubliceerd 2013 ● Downloadbare 6 keer ● Valuta EUR ● ID 2472465 ● Kopieerbeveiliging Adobe DRM
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