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Institute of Leadership & Management
Managing Customer Service [EPUB ebook]

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Обложка Institute of Leadership & Management: Managing Customer Service (ePUB)

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

€47.60

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Формат EPUB ● страницы 120 ● ISBN 9781136385124 ● издатель Taylor and Francis ● опубликованный 2013 ● Загружаемые 6 раз ● валюта EUR ● Код товара 2472465 ● Защита от копирования Adobe DRM

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