Note: This book is available in several languages: Chinese, English.This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
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Formato PDF ● Páginas 100 ● ISBN 9789087531881 ● Editora Van Haren Publishing ● Publicado 2006 ● Carregável 6 vezes ● Moeda EUR ● ID 2689153 ● Proteção contra cópia Adobe DRM
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