Note: This book is available in several languages: Chinese, English.This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
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Format PDF ● Pages 100 ● ISBN 9789087531881 ● Publisher Van Haren Publishing ● Published 2006 ● Downloadable 6 times ● Currency EUR ● ID 2689153 ● Copy protection Adobe DRM
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