Note: This book is available in several languages: Chinese, English.This book provides a more thorough approach to service agreements than available so far. It takes the material from ITIL best practices one step further, by providing a more comprehensive and holistic approach to service agreements.
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格式 PDF ● 网页 100 ● ISBN 9789087531881 ● 出版者 Van Haren Publishing ● 发布时间 2006 ● 下载 6 时 ● 货币 EUR ● ID 2689153 ● 复制保护 Adobe DRM
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