David Broadbent presented a number of theories round a case study at the OMG ‘BPM Think Tank’ in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
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Limba Engleză ● Format EPUB ● Pagini 218 ● ISBN 9781781480458 ● Mărime fișier 1.3 MB ● Editura Grosvenor House Publishing ● Oraș London ● Țară GB ● Publicat 2012 ● Descărcabil 24 luni ● Valută EUR ● ID 2468383 ● Protecție împotriva copiilor DRM social
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