David Broadbent presented a number of theories round a case study at the OMG ‘BPM Think Tank’ in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
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语言 英语 ● 格式 EPUB ● 网页 218 ● ISBN 9781781480458 ● 文件大小 1.3 MB ● 出版者 Grosvenor House Publishing ● 市 London ● 国家 GB ● 发布时间 2012 ● 下载 24 个月 ● 货币 EUR ● ID 2468383 ● 复制保护 社会DRM
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