Facilitation is a way of leading which is empowering and participative.
The word ‘facilitation’ comes from the Latin ‘to make easy’ and facilitation is a way of managing processes that enable people to engage in learning, belonging, participating or growing.
This book is designed for those who wish to encourage and empower through their leadership skills. Facilitation is about managing process – drawing people in, enabling them to contribute and holding the boundaries and values of a context to create a safe and productive place. Many ministry training courses do not teach facilitation skills per se and ministers are often left to learn on the job. Some become effective facilitators through reflection on their practice, others develop tacit skills. Many others flounder when it comes to facilitating effectively and participatively.
In a culture where ministry roles increasingly involve community involvement and working with congregations who expect to participate in decision making and ministry, this skill set is one that is increasingly needed. This is particularly important in pioneer contexts where a more team-based approach is the norm.
Mục lục
Acknowledgements xi
How to use this book xiii
Introduction and overview 1
Jo Whitehead
Styles of leadership 1
Participation 4
Different needs in facilitation 5
Five dimensions of facilitation 6
The Spirit as facilitator 10
For action and reflection 11
1 Values and attributes of effective facilitators 12
Sally Nash
Values 13
Attributes of effective facilitators 15
Further important attributes 18
For action and reflection 21
2 Basic facilitation skills 22
Jo Whitehead
Planning skills 22
Relationship skills 26
Communication and presentation skills 28
Asking questions 29
Co-facilitation skills 30
Growing your own style 32
For action and reflection 32
3 Culture setting: creating hospitable spaces 34
Jo Whitehead
Physical space 35
Hospitable space 37
Emotional climate 42
Spiritual climate 44
For action and reflection 45
4 Group stages, culture and roles 46
Jo Whitehead
Group as body 46
Stages of group development 47
Group culture and norms 50
Group roles 51
Responding to group behaviours 54
Responding assertively 55
Personal involvement 56
For action and reflection 57
5 Creative approaches to facilitation 58
Jo Whitehead
Benefits of creative approaches 60
Incorporating visuals 60
Practical suggestions 62
For action and reflection 68
6 Conflict, criticism and effective interventions 69
Jo Whitehead
Managing emotions and feelings 69
Appropriate interventions 72
Responding to criticism 73
Responding to conflict 74
Unconscious processes in groups 78
For action and reflection 81
7 Beginnings and endings 83
Jo Whitehead
Before the beginning 83
Starting well 85
Ending well 88
Practical approaches to endings 89
For action and reflection 92
8 Facilitating informal worship 94
Simon Sutcliffe
Cell church 94
Pioneering small communities 95
Worship in tension 96
Final thoughts 102
For action and reflection 102
9 Facilitating meetings 104
Jo Whitehead
To meet or not to meet? 105
Planning meetings 105
Facilitating meetings 108
Being a facilitative participant 110
Notes and recordings 111
Some creative ways of texturing meetings 111
After meetings 112
For action and reflection 113
10 Facilitating learning and reflection 114
Jo Whitehead
Facilitative approaches to learning 114
Approaches to reflection 115
Deep learning and reflection 119
How people learn and reflect 122
Using preferences in planning 125
For action and reflection 126
11 Facilitating decision-making processes 127
Sally Nash
Preparation 128
Beginning the process 129
Getting into the process 131
Potential problems 132
World Cafe – an approach to facilitating bigger groups 133
Evaluating decisions 135
Conclusion 136
For action and reflection 137
12 Facilitating change 138
Simon Sutcliffe
Missional change 138
Penguins and icebergs 139
Urgency: identifying the problem 140
Change: a corporate responsibility 141
Encouraging change: key questions 143
The place of resistance 145
From project to change 146
For action and reflection 146
Bibliography 148
Further reading 153
Index 157
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