In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors.This edition addr
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Lingua Inglese ● Formato PDF ● Pagine 512 ● ISBN 9780203507100 ● Casa editrice Taylor and Francis ● Pubblicato 2004 ● Scaricabile 3 volte ● Moneta EUR ● ID 7105604 ● Protezione dalla copia Adobe DRM
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