Vincent K. Omachonu & Joel E. Ross 
Principles of Total Quality [PDF ebook] 

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In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors.This edition addr

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语言 英语 ● 格式 PDF ● 网页 512 ● ISBN 9780203507100 ● 出版者 Taylor and Francis ● 发布时间 2004 ● 下载 3 时 ● 货币 EUR ● ID 7105604 ● 复制保护 Adobe DRM
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