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Vincent K. Omachonu & Joel E. Ross
Principles of Total Quality [PDF ebook]

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In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors.This edition addr

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Bahasa Inggeris ● Format PDF ● Halaman-halaman 512 ● ISBN 9780203507100 ● Penerbit Taylor and Francis ● Diterbitkan 2004 ● Muat turun 3 kali ● Mata wang EUR ● ID 7105604 ● Salin perlindungan Adobe DRM

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Vincent K. Omachonu Joel E. Ross

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