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Art Weinstein
Superior Customer Value [PDF ebook]
Strategies for Winning and Retaining Customers, Third Edition

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A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers , this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo

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Bahasa Inggeris ● Format PDF ● Halaman-halaman 320 ● ISBN 9781439861295 ● Penerbit CRC Press ● Diterbitkan 2012 ● Muat turun 3 kali ● Mata wang EUR ● ID 6566422 ● Salin perlindungan Adobe DRM

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D. Hank Ellison Art Weinstein Fort Lauderdale, USA) Weinstein Art (Nova Southeastern University

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