A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers , this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo
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Langue Anglais ● Format PDF ● Pages 320 ● ISBN 9781439861295 ● Maison d’édition CRC Press ● Publié 2012 ● Téléchargeable 3 fois ● Devise EUR ● ID 6566422 ● Protection contre la copie Adobe DRM
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