A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers , this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo
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Taal Engels ● Formaat PDF ● Pagina’s 320 ● ISBN 9781439861295 ● Uitgeverij CRC Press ● Gepubliceerd 2012 ● Downloadbare 3 keer ● Valuta EUR ● ID 6566422 ● Kopieerbeveiliging Adobe DRM
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