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Art Weinstein
Superior Customer Value [PDF ebook]
Strategies for Winning and Retaining Customers, Third Edition

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Capa do Art Weinstein: Superior Customer Value (PDF)

A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers , this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo

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Língua Inglês ● Formato PDF ● Páginas 320 ● ISBN 9781439861295 ● Editora CRC Press ● Publicado 2012 ● Carregável 3 vezes ● Moeda EUR ● ID 6566422 ● Proteção contra cópia Adobe DRM

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