Throughout this publication we will be using ITIL framework practices to demonstrate how to achieve superior operational excellence to meet your organizational business drivers. ITIL offers a globally accepted and proven set of leading practices, processes and roles spanning the IT enterprise.Throughout this publication we will be using the ISO/IEC 20000 standard for IT service management, which complements ITIL well in demonstrating how to achieve superior operational excellence to meet your organizational business drivers.
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Dil İngilizce ● Biçim PDF ● Sayfalar 112 ● ISBN 9780113314119 ● Yayımcı The Stationery Office Ltd ● Yayınlanan 2013 ● İndirilebilir 3 kez ● Döviz EUR ● Kimlik 5655191 ● Kopya koruma Adobe DRM
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