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Petra Jung Erceg & Gunter Lay
Produktbegleitende Dienstleistungen [PDF ebook]
Konzepte und Beispiele erfolgreicher Strategieentwicklung

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Cover von Petra Jung Erceg & Gunter Lay: Produktbegleitende Dienstleistungen (PDF)

Nicht nur hervorragende Produkte können zu Wettbewerbsvorteilen führen, auch durch das Angebot zusätzlicher Dienstleistungen können Firmen sich von der Konkurrenz unterscheiden. Dieses Buch zeigt, wie Engineering-Leistungen, Rund-um-die-Uhr-Service, Finanzierungsdienste sowie Up-grading und Entsorgung strategisch zu Wettbewerbsvorteilen entwickelt werden können. Praxisberichte erfolgreicher Vorreiterfirmen werden in ein Konzept einer zielgerichteten Strategieentwicklung eingeordnet. Diese Vorgehensweise erlaubt dem Leser, für das eigene Unternehmen Orientierung und Handlungsanleitungen zu finden.

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Sprache Deutsch ● Format PDF ● ISBN 9783642561351 ● Herausgeber Petra Jung Erceg & Gunter Lay ● Verlag Springer Berlin Heidelberg ● Erscheinungsjahr 2013 ● herunterladbar 3 mal ● Währung EUR ● ID 6357152 ● Kopierschutz Adobe DRM

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