Catalog > Ciencias sociales > Economía > Spring Han & Chieko Minami: Serviceology for Services (ePUB)

Spring Han & Chieko Minami
Serviceology for Services [EPUB ebook]
7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedings

Soporte

Portada de Spring Han & Chieko Minami: Serviceology for Services (ePUB)

This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.

€57.59

¡Compre este libro electrónico y obtenga 1 más GRATIS!

Idioma Inglés ● Formato EPUB ● ISBN 9789811531187 ● Editor Spring Han & Chieko Minami ● Editorial Springer Singapore ● Publicado 2020 ● Descargable 3 veces ● Divisa EUR ● ID 8152674 ● Protección de copia Adobe DRM

Requiere lector de ebook con capacidad DRM

Más ebooks del mismo autor / Editor

Spring Han Chieko Minami Takeshi Takenaka

251.665 Ebooks en esta categoría

Portada de Kambiz Rakhshanbabanari: Embodied Carbon in the Built Environment

Kambiz Rakhshanbabanari: Embodied Carbon in the Built Environment

The built environment is one of the largest emitters of carbon dioxide globally therefore reducing both operational and embodied emissions is critical to improving the overall footprint of the indust …

Portada de Erik Ostergaard: Anticipatory Leadership

Erik Ostergaard: Anticipatory Leadership

Leadership and future-of-work expert Erik Korsvik Ostergaard’s new book explores Futures Thinking and Strategic Foresight. It shows how these important processes can be used inside of organizations t …

Portada de Julia Lopez Lopez: Collective Bargaining and Collective Action

Julia Lopez Lopez: Collective Bargaining and Collective Action

This book offers a unique contribution that examines major recent changes in conflict, negotiation and regulation within the labour relations systems and related governance institutions of advanced s …

Portada de Riikka Koulu: Law, Technology and Dispute Resolution

Riikka Koulu: Law, Technology and Dispute Resolution

The use of new information and communication technologies both inside the courts and in private online dispute resolution services is quickly changing everyday conflict management. However, the impli …

Portada de Diane Warburton: Community and Sustainable Development

Diane Warburton: Community and Sustainable Development

Books like this which bubble over with the fruits of many people experience and insight add new layers of meaning to (the concept if sustainable development) deepening our understanding of what for m …

Portada de Alan E. Singer: Business Ethics and Strategy, Volumes I and II

Alan E. Singer: Business Ethics and Strategy, Volumes I and II

This volume is intended as a reference for those interested in the relationship between business strategy and business ethics, broadly conceived. Several articles have been selected from various lead …

Portada de Akula Ramakrishna & Sarvajeet Singh Gill: Metabolic Adaptations in Plants During Abiotic Stress

Akula Ramakrishna & Sarvajeet Singh Gill: Metabolic Adaptations in Plants During Abiotic Stress

Serves as a cutting-edge resource for researchers and students who are studying plant abiotic stress tolerance and crop improvement through metabolic adaptations

Portada de Mickey (University of Exeter, UK) Howard & Thomas (ESC Rennes School of Business, France) Johnsen: Purchasing and Supply Chain Management

Mickey (University of Exeter, UK) Howard & Thomas (ESC Rennes School of Business, France) Johnsen: Purchasing and Supply Chain Management

For too long, business has focused on short-term cost advantages through low-cost country sourcing with little regard for the longer-term implications of global sustainability. Purchasing and Supply …

Portada de John L. Kmetz: The Information Processing Theory of Organization

John L. Kmetz: The Information Processing Theory of Organization

First published in 1998, revised in 2021, this volume develops and tests an information-processing model of organization, within the context of the accession of a new generation of a production techn …

Portada de F. Cecil (Silver Spring, Maryland, USA) Brenner & Steven M. (University of Maryland, College Park, USA) Spivak: Standardization Essentials

F. Cecil (Silver Spring, Maryland, USA) Brenner & Steven M. (University of Maryland, College Park, USA) Spivak: Standardization Essentials

This ready reference surveys the discipline of standards and standardization, defining common terms, clarifying descriptions, describing how standards could be used to restrain trade, and explaining …

siguiente página >>>