This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
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भाषा अंग्रेज़ी ● स्वरूप EPUB ● ISBN 9789811531187 ● संपादक Spring Han & Chieko Minami ● प्रकाशक Springer Singapore ● प्रकाशित 2020 ● डाउनलोड करने योग्य 3 बार ● मुद्रा EUR ● आईडी 8152674 ● कॉपी सुरक्षा Adobe DRM
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