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Louis E. Freund & James C. Spohrer
Advances in the Human Side of Service Engineering [PDF ebook]

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غلاف Louis E. Freund & James C. Spohrer: Advances in the Human Side of Service Engineering (PDF)

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin

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لغة الإنجليزية ● شكل PDF ● صفحات 482 ● ISBN 9781439870273 ● محرر Louis E. Freund & James C. Spohrer ● الناشر CRC Press ● نشرت 2012 ● للتحميل 6 مرات ● دقة EUR ● هوية شخصية 2501496 ● حماية النسخ Adobe DRM

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Louis E. Freund James C. Spohrer

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