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Louis E. Freund & James C. Spohrer
Advances in the Human Side of Service Engineering [PDF ebook]

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ปกของ Louis E. Freund & James C. Spohrer: Advances in the Human Side of Service Engineering (PDF)

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin

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รูป PDF ● หน้า 482 ● ISBN 9781439870273 ● บรรณาธิการ Louis E. Freund & James C. Spohrer ● สำนักพิมพ์ CRC Press ● การตีพิมพ์ 2012 ● ที่สามารถดาวน์โหลดได้ 6 ครั้ง ● เงินตรา EUR ● ID 2501496 ● ป้องกันการคัดลอก Adobe DRM

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Louis E. Freund James C. Spohrer

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