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Louis E. Freund & James C. Spohrer
Advances in the Human Side of Service Engineering [PDF ebook]

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Bìa của Louis E. Freund & James C. Spohrer: Advances in the Human Side of Service Engineering (PDF)

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineerin

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Ngôn ngữ Anh ● định dạng PDF ● Trang 482 ● ISBN 9781439870273 ● Biên tập viên Louis E. Freund & James C. Spohrer ● Nhà xuất bản CRC Press ● Được phát hành 2012 ● Có thể tải xuống 6 lần ● Tiền tệ EUR ● TÔI 2501496 ● Sao chép bảo vệ Adobe DRM

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