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Catherine Needham 
Personalising public services [PDF ebook] 
Understanding the personalisation narrative

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Couverture du Catherine Needham: Personalising public services (PDF)

Personalisation – the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff – is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

€42.99
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A propos de l’auteur

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.
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Langue Anglais ● Format PDF ● Pages 216 ● ISBN 9781847427618 ● Taille du fichier 1.4 MB ● Maison d’édition Policy Press ● Publié 2011 ● Édition 1 ● Téléchargeable 24 mois ● Devise EUR ● ID 2530713 ● Protection contre la copie Adobe DRM
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