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Catherine Needham
Personalising public services [PDF ebook]
Understanding the personalisation narrative

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Capa do Catherine Needham: Personalising public services (PDF)

Personalisation – the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff – is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

€46.99

Sobre o autor

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.

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Língua Inglês ● Formato PDF ● Páginas 216 ● ISBN 9781847427618 ● Tamanho do arquivo 1.4 MB ● Editora Policy Press ● Publicado 2011 ● Edição 1 ● Carregável 24 meses ● Moeda EUR ● ID 2530713 ● Proteção contra cópia Adobe DRM

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