Personalisation – the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff – is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
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Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.
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Dil İngilizce ● Biçim PDF ● Sayfalar 216 ● ISBN 9781847427618 ● Dosya boyutu 1.4 MB ● Yayımcı Policy Press ● Yayınlanan 2011 ● İndirilebilir 24 aylar ● Döviz EUR ● Kimlik 2530713 ● Kopya koruma Adobe DRM
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