Personalisation – the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff – is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
€45.99
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Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.
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Bahasa Inggeris ● Format PDF ● Halaman-halaman 216 ● ISBN 9781847427618 ● Saiz fail 1.4 MB ● Penerbit Policy Press ● Diterbitkan 2011 ● Muat turun 24 bulan ● Mata wang EUR ● ID 2530713 ● Salin perlindungan Adobe DRM
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