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Ami Nahari 
Secrets of Service Level Management: A process owner’s guide [PDF ebook] 
A process owner’s guide

Підтримка
Обкладинка Ami Nahari: Secrets of Service Level Management: A process owner's guide (PDF)

An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.Key features:Illustrates how service level management interacts with the ITIL service lifecycle, and the lifecycle of service level management itself Includes real-life examples and experience for service level management experts Contains step-by-step guidance to enable practitioners to design and implement elements that support service level management Written in an engaging style

€57.89
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Мова Англійська ● Формат PDF ● Сторінки 308 ● ISBN 9780113313877 ● Видавець The Stationery Office Ltd ● Опубліковано 2013 ● Завантажувані 3 разів ● Валюта EUR ● Посвідчення особи 5655189 ● Захист від копіювання Adobe DRM
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Ami NahariLaCavaNahariStationery OfficeCraig J.

259 744 Електронні книги в цій категорі

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