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John Ivens & Colin Shaw
Building Great Customer Experiences [PDF ebook]

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Bìa của John Ivens & Colin Shaw: Building Great Customer Experiences (PDF)

This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations.

€57.96

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Ngôn ngữ Anh ● định dạng PDF ● ISBN 9780230554719 ● Nhà xuất bản Palgrave Macmillan UK ● Được phát hành 2002 ● Có thể tải xuống 6 lần ● Tiền tệ EUR ● TÔI 2306358 ● Sao chép bảo vệ Adobe DRM

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John Ivens Colin Shaw

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