Sách điện tử > Khoa học xã hội > Truyền thông / Truyền thông > Nhà sách, Thư viện > Pat Gannon-Leary & Michael McCarthy: Customer Care (ePUB)

Pat Gannon-Leary & Michael McCarthy
Customer Care [EPUB ebook]
A Training Manual for Library Staff

Ủng hộ

Bìa của Pat Gannon-Leary & Michael McCarthy: Customer Care (ePUB)

Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. – Dual use reference work and/or training manual- Potential as a text book- Applicable to a wider context than LIS could be used for a whole HEI institutional approach to customer care or in local authorities/public services

€66.99

Mua cuốn sách điện tử này và nhận thêm 1 cuốn MIỄN PHÍ!

Ngôn ngữ Anh ● định dạng EPUB ● ISBN 9781780630311 ● Nhà xuất bản Elsevier Science ● Được phát hành 2010 ● Có thể tải xuống 6 lần ● Tiền tệ EUR ● TÔI 5760800 ● Sao chép bảo vệ Adobe DRM

Yêu cầu trình đọc ebook có khả năng DRM

Thêm sách điện tử từ cùng một tác giả / Biên tập viên

Pat Gannon-Leary Michael McCarthy

7.690 Ebooks trong thể loại này

Bìa của Shanti Nair: Islam in Malaysian Foreign Policy

Shanti Nair: Islam in Malaysian Foreign Policy

A case study of a multi-ethnic Muslim state and a contribution to the study of the domestic functions of foreign policy. The book also addresses the real and imagined significance of Islam as a force …

Bìa của Sir Charles Chadwyck-Healey: Publishing for Libraries

Sir Charles Chadwyck-Healey: Publishing for Libraries

Since the 1960s, Charles Chadwyck-Healey has been at the forefront of library publishing and the company he founded in 1973 remains a familiar brand name to academic libraries around the world. In th …

Bìa của Jennifer Rowley: Information Marketing

Jennifer Rowley: Information Marketing

This title was first published in 2001. Technology-led developments are changing the nature of the information marketplace. In the face of rapid change, stakeholders and players in the marketplace ne …

Bìa của Annamaria Garden: The Roles of Organisation Development

Annamaria Garden: The Roles of Organisation Development

The Roles of Organisation Development by Dr Annamaria Garden introduces a radically new and original framework to explain organisation development work and how it is done. The origin of the book came …

Bìa của Jeanne M Boydston & James W Williams: Serials Cataloging at the Turn of the Century

Jeanne M Boydston & James W Williams: Serials Cataloging at the Turn of the Century

An overview of the research topics and trends that have appeared over the last five years, Serials Cataloging at the Turn of the Century doesn’t just tell you that there has been a lot of change–tha …

Bìa của Robert Burke & David Liston: Museum Security and Protection

Robert Burke & David Liston: Museum Security and Protection

The ICMS Handbook is acknowledged as the international standard text for basic security procedures. It was first published as A Basic Guide to Museum Security, and is now fully revised, enlarged and …

Bìa của Sang M. Lee & David L. Olson: Convergenomics

Sang M. Lee & David L. Olson: Convergenomics

Convergenomics is about the megatrends that are shaping how people behave and organizations work. In this insightful analysis, Sang Lee and David Olson describe how globalization, digitization, chang …

Bìa của Spencer (University of Denver, Colorado, USA.) Acadia & Marthe Tolnes (University of Bergen Library, Norway) Fjellestad: Library and Information Studies for Arctic Social Sciences and Humanities

Spencer (University of Denver, Colorado, USA.) Acadia & Marthe Tolnes (University of Bergen Library, Norway) Fjellestad: Library and Information Studies for Arctic Social Sciences and Humanities

Library and Information Studies for Arctic Social Sciences and Humanities serves as a key interdisciplinary title that links the social sciences and humanities with current issues, trends, and projec …

Bìa của Diane Douglas & Valerie Higgins: Communities and Cultural Heritage

Diane Douglas & Valerie Higgins: Communities and Cultural Heritage

Communities and Cultural Heritage explores the relationship between communities, their cultural heritage and the global forces that control most of the world’s wealth and resources in today’s world. …

Bìa của Edward Iglesias: Library Technology Funding, Planning, and Deployment

Edward Iglesias: Library Technology Funding, Planning, and Deployment

Trang tiếp theo >>>