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AXELOS
Introduction to the ITIL Service Lifecycle [PDF ebook]

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Couverture du AXELOS: Introduction to the ITIL Service Lifecycle (PDF)

The "Introduction to the ITIL(R) Service Lifecycle" introduces IT service management and ITIL. It summarises the best practices described in the core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.Key features:Introduces the basic concepts of the ITIL service lifecycle, and its benefits Provides a summary of each of the five stages of the lifecycle Includes references to the five core publications, providing an essential companion to them

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Langue Anglais ● Format PDF ● Pages 280 ● ISBN 9780113313150 ● Maison d’édition The Stationery Office Ltd ● Publié 2011 ● Téléchargeable 3 fois ● Devise EUR ● ID 6179123 ● Protection contre la copie Adobe DRM

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