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Brian Johnson & Paul Wilkinson
IT Service Management from Hell based on Not ITIL [PDF ebook]

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Couverture du Brian Johnson & Paul Wilkinson: IT Service Management from Hell based on Not ITIL (PDF)

A humorous approach to a universally adopted standard.

€16.90

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Langue Anglais ● Format PDF ● Pages 86 ● ISBN 9789087531874 ● Maison d’édition van Haren Publishing ● Publié 2007 ● Téléchargeable 6 fois ● Devise EUR ● ID 2689152 ● Protection contre la copie Adobe DRM

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