Brian Johnson & Paul Wilkinson 
IT Service Management from Hell based on Not ITIL [PDF ebook] 

This book provides step-by-step procedures, student hand-outs, and samples of student work. …

A thorough exploration of children”s behaviour from a child-centred point of view, showing how children learn to be with others, and strategies practitioners can use to support this development. Man …

When asked what inclusion means, most people immediately think about relatedness: being accepted by a group or having the opportunity to belong. However, there are multiple needs for inclusivity that …

Hark, Hark! Hear the Story of a Science Educator highlights some compelling ideas on science teaching and learning through the author’s journey and includes evolution and revolution in the growth of …

A guide to why people from marginalized backgrounds may be uniquely qualified to become effective higher education leaders—and how they can get there. Students and faculty in higher education increas …

The tools and resources in this book help school leaders seamlessly incorporate minority teacher recruitment and retention programs into current human-resources activities. With details about exempla …

For veteran principals, new principals, and aspiring principals, this book is a valuable resource for building instructional momentum during the beginning of the school year. Educational leadership e …

Like the bestselling first edition, this introductory textbook succinctly presents concepts and theories of educational leadership and organizational behavior and immediately applies them to problems …