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Brian Johnson & Paul Wilkinson
IT Service Management from Hell based on Not ITIL [PDF ebook]

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Обложка Brian Johnson & Paul Wilkinson: IT Service Management from Hell based on Not ITIL (PDF)

A humorous approach to a universally adopted standard.

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язык английский ● Формат PDF ● страницы 86 ● ISBN 9789087531874 ● издатель van Haren Publishing ● опубликованный 2007 ● Загружаемые 6 раз ● валюта EUR ● Код товара 2689152 ● Защита от копирования Adobe DRM

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