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David Clifford
Implementing ISO/IEC 20000 Certification [PDF ebook]
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Örtmek David Clifford: Implementing ISO/IEC 20000 Certification (PDF)

A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation

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Biçim PDF ● Sayfalar 212 ● ISBN 9789087531966 ● Yayımcı Van Haren Publishing ● Yayınlanan 2008 ● İndirilebilir 6 kez ● Döviz EUR ● Kimlik 2689160 ● Kopya koruma Adobe DRM

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Aynı yazardan daha fazla e-kitap / Editör

Jan Bon David Clifford itSMF International

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