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David Clifford
Implementing ISO/IEC 20000 Certification [PDF ebook]
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Bìa của David Clifford: Implementing ISO/IEC 20000 Certification (PDF)

A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation

€57.18

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định dạng PDF ● Trang 212 ● ISBN 9789087531966 ● Nhà xuất bản Van Haren Publishing ● Được phát hành 2008 ● Có thể tải xuống 6 lần ● Tiền tệ EUR ● TÔI 2689160 ● Sao chép bảo vệ Adobe DRM

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Thêm sách điện tử từ cùng một tác giả / Biên tập viên

Jan Bon David Clifford itSMF International

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