Електронна книга > Духовна наука > Педагогіка > David Clifford: Implementing ISO/IEC 20000 Certification (PDF)

David Clifford
Implementing ISO/IEC 20000 Certification [PDF ebook]
The Roadmap

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Обкладинка David Clifford: Implementing ISO/IEC 20000 Certification (PDF)

A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation

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Формат PDF ● Сторінки 212 ● ISBN 9789087531966 ● Видавець Van Haren Publishing ● Опубліковано 2008 ● Завантажувані 6 разів ● Валюта EUR ● Посвідчення особи 2689160 ● Захист від копіювання Adobe DRM

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