Kai Yang 
Design for Six Sigma for Service [EPUB ebook] 

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Copertina di Kai Yang: Design for Six Sigma for Service (ePUB)

The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

€118.77
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Lingua Inglese ● Formato EPUB ● Pagine 512 ● ISBN 9780071501460 ● Casa editrice McGraw-Hill Education ● Pubblicato 2005 ● Scaricabile 6 volte ● Moneta EUR ● ID 2252959 ● Protezione dalla copia Adobe DRM
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Kai Yang

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