Ernest Brewster & Richard Griffiths: IT Service Management (PDF) < الاقتصاد < العلوم الاجتماعية < آخر الأخبار

Ernest Brewster & Richard Griffiths
IT Service Management [PDF ebook]
Support for your ITSM Foundation exam

الدعم

غلاف Ernest Brewster & Richard Griffiths: IT Service Management (PDF)

Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.

€40.49

قم بشراء هذا الكتاب الإلكتروني واحصل على كتاب آخر مجانًا!

لغة الإنجليزية ● شكل PDF ● ISBN 9781780173191 ● الناشر BCS Learning & Development Limited ● نشرت 2016 ● للتحميل 3 مرات ● دقة EUR ● هوية شخصية 4875145 ● حماية النسخ Adobe DRM

يتطلب قارئ الكتاب الاليكتروني قادرة DRM

المزيد من الكتب الإلكترونية من نفس المؤلف (المؤلفين) / محرر

Ernest Brewster Richard Griffiths Aidan Lawes John Sansbury

255٬022 كتب إلكترونية في هذه الفئة

غلاف Andrea (Cordie Limited, UK) Cordell & Ian (Cordie Limited, UK) Thompson: The Category Management Handbook

Andrea (Cordie Limited, UK) Cordell & Ian (Cordie Limited, UK) Thompson: The Category Management Handbook

Category management is one of the biggest contributors of commercial value in the area of procurement and supply chain. With a proven track record of successful delivery since the early 1990s, it hel …

غلاف David Currie: Advances in Monetary Economics

David Currie: Advances in Monetary Economics

First published in 1985, Advances in Monetary Economics draws together papers given at the 1984 Money Study Group Conference and additional papers presented in seminars of the same year. The book inc …

غلاف Humberto Ochoa Dominguez & K.R. Rao: JPEG Series

Humberto Ochoa Dominguez & K.R. Rao: JPEG Series

While the JPEG image standard was developed more than 25 years ago, it is still dominant in terms of image formation, manipulation and transmission over the internet and other media. As technology ad …

غلاف Alan Williams: Supercharging the Customer Experience

Alan Williams: Supercharging the Customer Experience

In nearly all sectors-especially those that are service related-anew business agenda is emerging that is changing the landscape of customer experience and making traditional approaches no longer rele …

غلاف Anthony Tasgal: Consumer Behaviour Book

Anthony Tasgal: Consumer Behaviour Book

Neoclassical economics assumes that most people have well-defined preferences and make well-informed, self-interested decisions based on those preferences. But in the real world, this is often not th …

غلاف Antoinette Mannion: Global Environmental Change

Antoinette Mannion: Global Environmental Change

Now in its second edition. This text has been extensively revised and rewritten to reflect the growth in environmental research during the last decade. Human-induced environmental change is occurring …

غلاف Slobodan Djajic: International Migration

Slobodan Djajic: International Migration

This book provides a contemporary perspective on a broad range of international migration problems. It considers recent immigration trends and policies as well as the theory and evidence related to t …

غلاف James R. Kalyvas & Michael R. Overly: Big Data

James R. Kalyvas & Michael R. Overly: Big Data

Big Data: A Business and Legal Guide supplies a clear understanding of the interrelationships between Big Data, the new business insights it reveals, and the laws, regulations, and contracting practi …

غلاف David Hutchins: Hoshin Kanri

David Hutchins: Hoshin Kanri

The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total …

غلاف Kurt Huebner: The New Economy in Transatlantic Perspective

Kurt Huebner: The New Economy in Transatlantic Perspective

What’s left from the new economy? This book takes an unfashionable perspective and shows that despite all the mistaken ideas and exaggerations, the technological changes of the 1990s still have impor …

الصفحة التالية >>>