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Ernest Brewster & Richard Griffiths
IT Service Management [PDF ebook]
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Bìa của Ernest Brewster & Richard Griffiths: IT Service Management (PDF)

Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.

€40.49

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Ngôn ngữ Anh ● định dạng PDF ● ISBN 9781780173191 ● Nhà xuất bản BCS Learning & Development Limited ● Được phát hành 2016 ● Có thể tải xuống 3 lần ● Tiền tệ EUR ● TÔI 4875145 ● Sao chép bảo vệ Adobe DRM

Yêu cầu trình đọc ebook có khả năng DRM

Thêm sách điện tử từ cùng một tác giả / Biên tập viên

Ernest Brewster Richard Griffiths Aidan Lawes John Sansbury

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