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Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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Örtmek Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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Dil İngilizce ● Biçim PDF ● Sayfalar 497 ● ISBN 9781482280753 ● Yayımcı CRC Press ● Yayınlanan 2002 ● İndirilebilir 3 kez ● Döviz EUR ● Kimlik 7167529 ● Kopya koruma Adobe DRM

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