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Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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Hoes van Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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Taal Engels ● Formaat PDF ● Pagina’s 497 ● ISBN 9781482280753 ● Uitgeverij CRC Press ● Gepubliceerd 2002 ● Downloadbare 3 keer ● Valuta EUR ● ID 7167529 ● Kopieerbeveiliging Adobe DRM

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